The cable television company, Intelvision marked its first anniversary this week, with most Seychellois being left aside in the celebration.
The persistent criticism against Intelvision is the rather out of reach charges for most average wage earners.
Although the company recently stated “the service is continuously proving its popularity by the constant growth in the number of new subscribers” and that “the figures are well above their projected targets,” critics chose to take this with a pinch of salt.
A sign of hard time for the company is that it has been forced to offer easy-payment terms to its customers giving them greater financial flexibility and encouraging more households in Seychelles to subscribe.
Intelvision offers 5 packages:
Basic, 7 channels for Rs75/month.
Executive, 15 channels for Rs250/month.
Indian, 5 channels for Rs250/month.
Prestige, 28 channels for Rs400/month.
Extravagance, 41 channels for Rs600/month.
The initial connecting fees include:
· Smart card:Rs200.
Following several complaints, the company is now allowing customers to pay the installation charges over a period of five months, plus you get the Executive package free for a month or you only have to pay the difference for any other packages you wish to subscribe to.
Customers are now also allowed to upgrade or downgrade their packages at the end of the subscription period.
Intelvision has also been criticised for forcing customers to buy one decoder per TV set, although technologies that allow households to watch more than one channel simultaneously do exist.
In an effort to increase its customer base there have been press report recently that the company is offering employees from large organisations discount packages.
The company receives TV signals via satellite from the South African company, Multi-Choice. Therefore, all programmes are two hours ahead of scheduled times.
On the occasion of its first anniversary Intelvision has announced plans to widen the range of channels for its viewers and expand its services with the launch of Voice over Internet Protocol (VoIP) and Internet services by early next year.